Compliments, Comments,Concerns, Complaints

To help us make sure that we provide the best possible service for our patients, we operate a complaints procedure.

If you have any compliments, comments, concerns or complaints to make about any aspect of our service, please contact our Practice Manager, Karen Vale on 01473 326231 or via our contact form.

Once we have received your comments we will respond within 3 working days, we will then investigate and respond within 10 working days.

The services listed below will also help with any concerns you may have.

The Patient Advice & Liasion Service (PALS)
provided by NHS Suffolk

PALS
NHS Suffolk
Rushbrook House
Paper Mill Lane
Bramford
Ipswich
Suffolk
IP8 4DE
Freephone 0800 389 6819
E-Mail pals@suffolkpct.nhs.uk


Suffolk NHS Primary Care Trust
Rushbrook House
Paper Mill Lane
Bramford
Ipswich
Suffolk
IP8 4DE
Telephone 01473 770000

Further information can be found at www.nhssuffolk.nhs.uk

The General Dental Council

www.gdc-uk.org